Ticket Buyers
To manage your Waitlist orders please follow the steps below: 1. Log-In to your Tixr Account at tixr.com 2. Hover over your user menu with your init...
Wed, Jul 20, 2022 at 1:37 PM
The method that you receive your ticket is entirely up to the event organizer. If will call was the only option available when you checked out, then it is m...
Fri, Aug 2, 2019 at 1:43 PM
To locate the number of rewards points you have please follow the steps below: 1. Log into your Tixr account at Tixr.com 2. Hover over your user menu t...
Fri, Aug 2, 2019 at 1:43 PM
Please refer to the Terms and Conditions on the event page. If no policy is specified on ticket transfers, please fill out a form here. If the policy st...
Fri, Aug 2, 2019 at 1:43 PM
To manage your payment plan please follow the steps below: 1. Log In to your Tixr Account 2. Hover over your user menu with your initials displayed in ...
Fri, Aug 2, 2019 at 1:44 PM
Sure, we'd love to connect you with someone from our customer service team! Please log a ticket at support.tixr.com and we'll get back to you as...
Fri, Aug 2, 2019 at 1:45 PM
If you receive an error code that states "We're sorry, the promotional code entered is not valid" please double check that you have the correc...
Fri, Aug 2, 2019 at 1:46 PM
If the event you have purchased tickets to allows fans to change names on tickets, it is done through your Tixr account. Please follow the instructions belo...
Fri, Aug 2, 2019 at 1:47 PM
You can print a receipt for any of your orders by logging into your Tixr account and following the steps below: 1. Log into your Tixr account at Tixr.com...
Fri, Aug 2, 2019 at 1:48 PM
*Please note that setting the new credit card as the default will not update the credit card associated with your payment plan. You must follow these step b...
Wed, Apr 15, 2020 at 11:45 AM